 |
 |
|||
|
Active Duty , Overseas Other Customer Service Problem with Paperwork |
||||
| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 56 | 59 | 71 | 15 |
| CONUS MHS | 53 | 51 | 67 | 14 |
| OTHER | 47 | 47 | 61 | 13 |
| OVERSEAS | 57 | 63 | 68 | 11 |
| Overseas Other | *** | *** | 64 | *** |
| Out of Catchment OCONUS Region | *** | *** | 63 | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||