Active Duty , 2004 Composite Scores, North Army


Active Duty , North Army 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	64	62	84	84	51	77	47	53	62	64	86	73
ARMY	62	59	82	82	52	77	47	49	63	63	83	73
NORTH	63	61	84	84	48	75	44	53	63	63	86	71
North Army	62	58	81	81	47	74	44	48	64	64	84	77
Blanchfield ACH	61	59	81	83	45	*******	48	52	68	65	81	78
Dewitt ACH	57	52	83	83	46	*******	41	47	73	55	91	81
Guthrie AHC	63	62	83	85	53	65	42	44	67	78	83	67
Ireland ACH	71	74	88	87	44	77	43	64	58	73	85	72
Keller ACH	70	61	94	93	*******	*******	43	59	*******	83	80	67
Kimbrough Amb Car Cen-Ft Meade	58	55	80	80	48	80	44	45	60	59	86	71
McDonald ACH	68	58	81	82	*******	*******	38	46	*******	*******	87	78
Walter Reed AMC	58	56	84	85	47	67	43	47	64	56	91	83
Womack AMC	57	54	74	69	43	76	44	37	64	55	82	81
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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