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Active Duty , North Army Courteous and Helpful Office Staff Helpful |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 87 | 88 | 88 | 1 |
| CONUS MHS | 82 | 81 | 79 | -2 |
| ARMY | 79 | 77 | 76 | -2 |
| NORTH | 83 | 79 | 80 | -3 |
| North Army | 80 | 75 | 76 | -4 |
| Blanchfield ACH | 80 | 68 | 78 | -3 |
| Dewitt ACH | 86 | 74 | 79 | -7 |
| Guthrie AHC | 81 | 79 | 81 | 0 |
| Ireland ACH | 87 | 81 | 84 | -3 |
| Keller ACH | 82 | 92 | 92 | 10 |
| Kimbrough Amb Car Cen-Ft Meade | 84 | 79 | 75 | -9 |
| McDonald ACH | 75 | 85 | 76 | 2 |
| Walter Reed AMC | 75 | 76 | 79 | 3 |
| Womack AMC | 75 | 70 | 67 | -8 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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