Click for Trend data  Return to Main Page    Help
Active Duty , North Army
Customer Service
2004
  Problem Finding/Understanding Written Material Problem Getting Help from Customer Service Problem with Paperwork
Benchmark 55 61 71
CONUS MHS 44 43 67
ARMY 43 44 68
NORTH 43 38 63
North Army 36 38 65
Blanchfield ACH 49 27 ***
Dewitt ACH 34 43 63
Guthrie AHC 49 41 68
Ireland ACH 26 44 61
Keller ACH *** *** ***
Kimbrough Amb Car Cen-Ft Meade 33 40 72
McDonald ACH *** *** ***
Walter Reed AMC 33 46 61
Womack AMC 28 35 67
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users