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Active Duty , North Army Customer Service |
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| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 57 | 58 | 62 | 5 |
| CONUS MHS | 47 | 49 | 51 | 4 |
| ARMY | 49 | 51 | 52 | 3 |
| NORTH | 44 | 45 | 48 | 5 |
| North Army | 45 | 45 | 47 | 2 |
| Blanchfield ACH | 48 | *** | 45 | -3 |
| Dewitt ACH | 47 | 39 | 46 | -1 |
| Guthrie AHC | 48 | 52 | 53 | 5 |
| Ireland ACH | 54 | 47 | 44 | -10 |
| Keller ACH | *** | *** | *** | *** |
| Kimbrough Amb Car Cen-Ft Meade | 40 | 53 | 48 | 8 |
| McDonald ACH | *** | *** | *** | *** |
| Walter Reed AMC | 32 | 44 | 47 | 15 |
| Womack AMC | 44 | 47 | 43 | -1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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