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Active Duty , North Army Claims Processing Claims Handled Correctly |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 83 | 85 | 86 | 3 |
| CONUS MHS | 77 | 78 | 77 | 0 |
| ARMY | 77 | 79 | 77 | -1 |
| NORTH | 72 | 71 | 74 | 2 |
| North Army | 70 | 75 | 73 | 3 |
| Blanchfield ACH | 67 | *** | *** | *** |
| Dewitt ACH | 78 | *** | *** | *** |
| Guthrie AHC | 82 | 65 | 61 | -21 |
| Ireland ACH | 74 | 82 | 77 | 3 |
| Keller ACH | *** | *** | *** | *** |
| Kimbrough Amb Car Cen-Ft Meade | 72 | 70 | 79 | 7 |
| McDonald ACH | *** | *** | *** | *** |
| Walter Reed AMC | 68 | 61 | 64 | -4 |
| Womack AMC | 66 | 76 | 75 | 10 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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