Active Duty , 2004 Composite Scores, North Navy


Active Duty , North Navy 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	64	62	84	84	51	77	47	53	62	64	86	73
NAVY	65	61	84	85	54	76	46	53	63	62	85	70
NORTH	63	61	84	84	48	75	44	53	63	63	86	71
North Navy	64	58	84	84	52	75	44	54	66	61	84	66
NH Camp Lejeune	58	56	72	74	*******	*******	41	49	*******	59	70	51
NH Cherry Point	58	60	82	82	*******	*******	42	54	*******	*******	87	70
NH Great Lakes	71	74	89	90	*******	*******	40	64	74	59	83	72
NMC Portsmouth	62	53	87	85	53	78	44	54	61	58	86	66
NMCL Annapolis	64	63	88	94	*******	*******	45	58	74	85	86	74
NMCL Quantico	58	55	76	82	47	65	39	44	56	58	83	74
NNMC Bethesda	67	63	87	88	57	87	54	58	71	67	92	70
Naval Health Care New England	70	66	84	86	54	73	42	56	61	69	89	69
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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