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Active Duty , North Navy Courteous and Helpful Office Staff Courteous and Respectful |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 93 | 93 | 93 | 0 |
| CONUS MHS | 90 | 89 | 89 | -1 |
| NAVY | 90 | 90 | 89 | -1 |
| NORTH | 90 | 87 | 89 | -1 |
| North Navy | 90 | 89 | 90 | 0 |
| NH Camp Lejeune | 85 | 80 | 79 | -5 |
| NH Cherry Point | 89 | 87 | 90 | 0 |
| NH Great Lakes | 93 | 85 | 96 | 3 |
| NMC Portsmouth | 89 | 95 | 92 | 3 |
| NMCL Annapolis | *** | 98 | 96 | *** |
| NMCL Quantico | 90 | 88 | 83 | -8 |
| NNMC Bethesda | 91 | 84 | 92 | 1 |
| Naval Health Care New England | 94 | 90 | 88 | -6 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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