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Active Duty , North Navy Customer Service |
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| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 57 | 58 | 62 | 5 |
| CONUS MHS | 47 | 49 | 51 | 4 |
| NAVY | 49 | 52 | 54 | 5 |
| NORTH | 44 | 45 | 48 | 5 |
| North Navy | 44 | 46 | 52 | 8 |
| NH Camp Lejeune | 39 | *** | *** | *** |
| NH Cherry Point | *** | *** | *** | *** |
| NH Great Lakes | 51 | 38 | *** | *** |
| NMC Portsmouth | 47 | 44 | 53 | 5 |
| NMCL Annapolis | *** | *** | *** | *** |
| NMCL Quantico | 35 | 49 | 47 | 12 |
| NNMC Bethesda | 41 | 54 | 57 | 16 |
| Naval Health Care New England | 46 | 49 | 54 | 8 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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