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Active Duty , North Air Force Courteous and Helpful Office Staff Helpful |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 87 | 88 | 88 | 1 |
| CONUS MHS | 82 | 81 | 79 | -2 |
| AIR FORCE | 85 | 83 | 82 | -3 |
| NORTH | 83 | 79 | 80 | -3 |
| North Air Force | 83 | 80 | 81 | -2 |
| 1st Med Grp-Langley | 83 | 75 | 84 | 1 |
| 305th Med Grp-McGuire | 83 | 81 | 81 | -2 |
| 375th Med Grp-Scott | 84 | 76 | 76 | -8 |
| 436th Med Grp-Dover | 84 | 86 | 91 | 7 |
| 4th Med Grp-Seymour Johnson | 78 | 79 | 74 | -4 |
| 66th Med Grp-Hanscom | 78 | 80 | 82 | 4 |
| 74th Med Grp-Wright-Patterson | 89 | 87 | 82 | -7 |
| 89th Med Grp-Andrews | 79 | 82 | 85 | 5 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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