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Active Duty , North Air Force
How Well Doctors Communicate

Listens Carefully
  2002 2003 2004 TREND
Benchmark 89 89 89 1
CONUS MHS 84 83 83 -1
AIR FORCE 85 85 84 -1
NORTH 85 82 83 -3
North Air Force 84 83 85 0
1st Med Grp-Langley 87 77 88 1
305th Med Grp-McGuire 91 89 89 -2
375th Med Grp-Scott 88 81 82 -6
436th Med Grp-Dover 87 76 88 1
4th Med Grp-Seymour Johnson 76 88 78 2
66th Med Grp-Hanscom 80 88 87 7
74th Med Grp-Wright-Patterson 92 85 83 -9
89th Med Grp-Andrews 85 80 83 -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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