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Active Duty , North Air Force Customer Service Problem with Paperwork |
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| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 56 | 59 | 71 | 15 |
| CONUS MHS | 53 | 51 | 67 | 14 |
| AIR FORCE | 54 | 55 | 70 | 16 |
| NORTH | 48 | 49 | 63 | 15 |
| North Air Force | 48 | 52 | 63 | 15 |
| 1st Med Grp-Langley | 60 | 49 | *** | *** |
| 305th Med Grp-McGuire | 48 | 50 | 60 | 12 |
| 375th Med Grp-Scott | 45 | 54 | 57 | 12 |
| 436th Med Grp-Dover | 44 | 70 | 72 | 29 |
| 4th Med Grp-Seymour Johnson | 47 | 51 | 65 | 18 |
| 66th Med Grp-Hanscom | 25 | 59 | 64 | 40 |
| 74th Med Grp-Wright-Patterson | 48 | 53 | *** | *** |
| 89th Med Grp-Andrews | 39 | *** | *** | *** |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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