Active Duty Dependents , 2004 Composite Scores, All Regions


Active Duty Dependents , All Regions 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Trends
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	65	65	83	84	56	82	56	59	70	69	79	75
ARMY	63	60	79	81	61	83	56	53	71	65	77	72
NAVY	67	66	84	85	57	82	58	58	71	65	78	75
AIR FORCE	67	65	84	84	59	84	59	58	67	68	80	78
OTHER	63	71	87	88	51	81	55	65	70	74	80	77
NORTH	62	63	80	83	52	79	51	57	70	69	79	74
North Army	61	57	74	79	56	80	50	52	69	67	77	71
North Navy	64	64	83	85	54	82	56	59	75	67	77	74
North Air Force	64	59	80	80	56	77	51	51	64	69	81	80
North Other	59	71	85	87	47	77	47	62	71	73	80	76
SOUTH	66	67	85	84	58	84	59	59	68	69	79	75
South Army	67	62	82	82	65	86	59	56	72	64	75	72
South Navy	66	71	84	82	57	81	56	55	71	69	77	69
South Air Force	67	66	85	83	59	87	59	58	65	66	80	76
South Other	63	70	88	87	52	82	60	66	66	75	82	80
WEST	68	66	85	86	59	84	59	60	70	68	78	76
West Army	65	60	82	83	62	83	58	53	70	65	79	75
West Navy	69	63	85	84	59	82	59	57	69	62	77	77
West Air Force	69	66	84	86	60	85	61	61	70	70	80	77
West Other	67	73	88	90	56	85	59	67	72	76	78	74
OVERSEAS	66	68	84	86	63	82	63	58	71	64	80	77
Overseas Army	60	63	81	83	64	84	60	51	76	63	77	71
Overseas Navy	71	72	85	92	71	*******	68	62	65	64	85	86
Overseas Air Force	70	70	86	85	63	80	65	61	67	67	80	80
Overseas Other	59	72	91	90	*******	76	54	73	89	54	80	65
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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