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Active Duty Dependents , All Regions
Courteous and Helpful Office Staff
2004
  Courteous and Respectful Helpful
Benchmark 93 88
CONUS MHS 87 80
ARMY 84 74
NAVY 88 80
AIR FORCE 88 80
OTHER 89 85
NORTH 84 77
North Army 79 69
North Navy 87 80
North Air Force 83 77
North Other 86 83
SOUTH 88 82
South Army 85 78
South Navy 88 81
South Air Force 89 80
South Other 90 86
WEST 89 80
West Army 87 76
West Navy 89 80
West Air Force 89 80
West Other 92 85
OVERSEAS 89 80
Overseas Army 88 75
Overseas Navy 89 81
Overseas Air Force 90 81
Overseas Other 92 91
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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