Active Duty Dependents , Courteous and Helpful Office Staff, All Regions


Active Duty Dependents , All Regions Courteous and Helpful Office Staff Courteous and Respectful
	2002	2003	2004	TREND
Benchmark	93	93	93	0
CONUS MHS	88	88	87	-1
ARMY	86	86	84	-2
NAVY	90	88	88	-2
AIR FORCE	89	90	88	-1
OTHER	90	91	89	-1
NORTH	90	88	84	-6
North Army	87	84	79	-8
North Navy	91	91	87	-3
North Air Force	88	89	83	-6
North Other	93	91	86	-6
SOUTH	87	89	88	1
South Army	84	86	85	1
South Navy	90	89	88	-2
South Air Force	89	90	89	0
South Other	89	90	90	1
WEST	88	89	89	1
West Army	86	88	87	2
West Navy	89	85	89	0
West Air Force	89	90	89	-1
West Other	90	92	92	2
OVERSEAS	88	89	89	1
Overseas Army	87	87	88	1
Overseas Navy	88	86	89	1
Overseas Air Force	90	93	90	0
Overseas Other	86	94	92	5
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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