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Active Duty Dependents , All Regions Courteous and Helpful Office Staff Helpful |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 87 | 88 | 88 | 1 |
| CONUS MHS | 81 | 81 | 80 | -1 |
| ARMY | 78 | 79 | 74 | -4 |
| NAVY | 81 | 80 | 80 | -1 |
| AIR FORCE | 81 | 81 | 80 | -1 |
| OTHER | 84 | 85 | 85 | 0 |
| NORTH | 80 | 79 | 77 | -3 |
| North Army | 77 | 76 | 69 | -8 |
| North Navy | 79 | 79 | 80 | 0 |
| North Air Force | 77 | 79 | 77 | 0 |
| North Other | 86 | 85 | 83 | -3 |
| SOUTH | 81 | 82 | 82 | 1 |
| South Army | 76 | 80 | 78 | 2 |
| South Navy | 82 | 81 | 81 | -1 |
| South Air Force | 82 | 81 | 80 | -2 |
| South Other | 84 | 86 | 86 | 2 |
| WEST | 82 | 82 | 80 | -1 |
| West Army | 80 | 82 | 76 | -3 |
| West Navy | 83 | 81 | 80 | -2 |
| West Air Force | 82 | 82 | 80 | -2 |
| West Other | 84 | 84 | 85 | 1 |
| OVERSEAS | 81 | 81 | 80 | -2 |
| Overseas Army | 81 | 77 | 75 | -6 |
| Overseas Navy | 83 | 79 | 81 | -1 |
| Overseas Air Force | 82 | 84 | 81 | -1 |
| Overseas Other | 78 | 91 | 91 | 13 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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