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Active Duty Dependents , All Regions
How Well Doctors Communicate

Listens Carefully
  2002 2003 2004 TREND
Benchmark 89 89 89 1
CONUS MHS 82 83 83 1
ARMY 81 81 80 -1
NAVY 82 82 83 1
AIR FORCE 82 82 82 0
OTHER 86 86 88 2
NORTH 81 83 81 0
North Army 80 82 77 -3
North Navy 81 81 83 2
North Air Force 78 83 78 1
North Other 85 85 86 1
SOUTH 83 83 83 0
South Army 83 82 81 -1
South Navy 82 79 79 -3
South Air Force 82 81 82 1
South Other 85 87 88 3
WEST 83 83 84 1
West Army 80 80 82 2
West Navy 83 84 83 0
West Air Force 84 81 83 -1
West Other 87 86 90 2
OVERSEAS 83 83 86 3
Overseas Army 80 80 83 3
Overseas Navy 84 84 92 8
Overseas Air Force 84 84 85 1
Overseas Other 89 88 87 -2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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