Retirees and Dependents , Courteous and Helpful Office Staff, All Regions


Retirees and Dependents , All Regions Courteous and Helpful Office Staff Helpful
	2002	2003	2004	TREND
Benchmark	87	88	88	1
CONUS MHS	89	90	89	0
ARMY	86	87	87	1
NAVY	90	90	88	-2
AIR FORCE	89	90	89	0
OTHER	90	91	89	-1
NORTH	90	91	90	0
North Army	88	88	87	0
North Navy	90	93	87	-3
North Air Force	90	90	90	0
North Other	91	92	92	2
SOUTH	88	89	88	0
South Army	85	87	86	1
South Navy	90	91	89	-1
South Air Force	89	90	89	0
South Other	88	89	88	0
WEST	90	90	89	-1
West Army	86	86	87	1
West Navy	89	87	88	-1
West Air Force	89	89	89	0
West Other	92	92	89	-3
OVERSEAS	93	94	88	-5
Overseas Army	90	91	89	-2
Overseas Navy	93	95	88	-5
Overseas Air Force	94	87	86	-8
Overseas Other	*******	*******	88	*******
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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