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All Users , All Regions Getting Care Quickly Advice over Telephone |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 82 | 83 | 85 | 2 |
| CONUS MHS | 74 | 75 | 73 | -1 |
| ARMY | 68 | 68 | 68 | 0 |
| NAVY | 72 | 74 | 70 | -2 |
| AIR FORCE | 72 | 73 | 70 | -2 |
| OTHER | 80 | 82 | 82 | 1 |
| NORTH | 74 | 73 | 72 | -1 |
| North Army | 69 | 68 | 68 | -1 |
| North Navy | 70 | 72 | 68 | -1 |
| North Air Force | 70 | 70 | 66 | -3 |
| North Other | 83 | 81 | 81 | -2 |
| SOUTH | 73 | 75 | 75 | 2 |
| South Army | 68 | 70 | 70 | 2 |
| South Navy | 76 | 75 | 75 | -1 |
| South Air Force | 72 | 73 | 71 | -1 |
| South Other | 77 | 82 | 82 | 4 |
| WEST | 75 | 75 | 73 | -2 |
| West Army | 70 | 68 | 67 | -3 |
| West Navy | 73 | 75 | 68 | -5 |
| West Air Force | 74 | 74 | 70 | -3 |
| West Other | 81 | 82 | 83 | 1 |
| OVERSEAS | 69 | 73 | 72 | 3 |
| Overseas Army | 63 | 65 | 68 | 5 |
| Overseas Navy | 70 | 76 | 76 | 6 |
| Overseas Air Force | 73 | 78 | 72 | 0 |
| Overseas Other | 73 | 83 | 73 | 0 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Enrollees with Civilian PCM Standard/Extra Users Active Duty Active Duty Dependents Retirees and Dependents All Users | ||||