All Users , Courteous and Helpful Office Staff, All Regions


All Users , All Regions Courteous and Helpful Office Staff 2004
	Courteous and Respectful	Helpful
Benchmark	93	88
CONUS MHS	90	83
ARMY	88	79
NAVY	90	82
AIR FORCE	91	84
OTHER	92	86
NORTH	90	83
North Army	87	78
North Navy	90	81
North Air Force	89	83
North Other	92	88
SOUTH	90	83
South Army	88	80
South Navy	90	85
South Air Force	92	84
South Other	91	85
WEST	91	83
West Army	88	79
West Navy	89	81
West Air Force	92	84
West Other	93	86
OVERSEAS	91	83
Overseas Army	90	80
Overseas Navy	91	83
Overseas Air Force	93	86
Overseas Other	92	87
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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