All Users , Courteous and Helpful Office Staff, All Regions


All Users , All Regions Courteous and Helpful Office Staff Courteous and Respectful
	2002	2003	2004	TREND
Benchmark	93	93	93	0
CONUS MHS	91	91	90	-1
ARMY	88	87	88	0
NAVY	91	91	90	-1
AIR FORCE	92	92	91	-1
OTHER	93	93	92	-1
NORTH	91	90	90	-1
North Army	89	86	87	-2
North Navy	91	91	90	-1
North Air Force	92	91	89	-2
North Other	93	94	92	-1
SOUTH	90	91	90	0
South Army	87	87	88	1
South Navy	91	93	90	0
South Air Force	92	92	92	-1
South Other	91	92	91	0
WEST	91	92	91	-1
West Army	89	89	88	-1
West Navy	90	90	89	-1
West Air Force	92	93	92	0
West Other	94	94	93	-1
OVERSEAS	92	91	91	-1
Overseas Army	90	88	90	1
Overseas Navy	93	91	91	-2
Overseas Air Force	95	95	93	-2
Overseas Other	93	91	92	-1
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004 Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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