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All Users , All Regions
How Well Doctors Communicate
2004
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 89 93 91 83
CONUS MHS 85 91 88 80
ARMY 83 89 85 78
NAVY 85 91 87 81
AIR FORCE 85 91 87 80
OTHER 88 92 90 83
NORTH 84 91 87 80
North Army 82 88 84 77
North Navy 83 90 87 80
North Air Force 84 91 87 79
North Other 89 93 90 84
SOUTH 86 91 88 81
South Army 85 89 87 79
South Navy 86 92 87 83
South Air Force 84 90 87 80
South Other 87 91 89 82
WEST 85 91 88 80
West Army 83 89 84 78
West Navy 85 90 87 78
West Air Force 85 91 88 81
West Other 88 92 91 84
OVERSEAS 86 91 88 82
Overseas Army 83 90 87 79
Overseas Navy 89 93 90 88
Overseas Air Force 86 92 88 81
Overseas Other 86 89 90 86
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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