All Users , 2004 Composite Scores, North Other


All Users , North Other 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	67	67	87	86	56	82	53	60	68	69	86	76
OTHER	68	74	89	88	54	82	53	65	70	70	87	76
NORTH	66	67	86	86	52	79	49	60	70	68	85	74
North Other	68	75	90	89	50	80	50	66	69	70	87	74
Out of Catchment North Region	69	77	90	90	50	80	48	67	70	71	87	73
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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