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All Users , North Other Claims Processing Claims Handled in a Reasonable Time |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 79 | 81 | 83 | 4 |
| CONUS MHS | 78 | 80 | 82 | 4 |
| OTHER | 78 | 81 | 81 | 3 |
| NORTH | 74 | 76 | 79 | 5 |
| North Other | 75 | 78 | 79 | 4 |
| Out of Catchment North Region | 74 | 77 | 79 | 5 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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