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All Users , South Army Customer Service Problem with Paperwork |
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| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 56 | 59 | 71 | 15 |
| CONUS MHS | 54 | 54 | 70 | 16 |
| ARMY | 56 | 56 | 72 | 16 |
| SOUTH | 56 | 56 | 72 | 16 |
| South Army | 55 | 55 | 73 | 18 |
| Bayne-Jones ACH | 77 | 59 | 59 | -18 |
| Brooke AMC | 40 | 62 | 71 | 31 |
| Darnall ACH | 52 | 55 | 70 | 18 |
| Eisenhower AMC | 54 | 50 | 76 | 22 |
| Fox AHC | 56 | 47 | 76 | 20 |
| Lyster ACH | 42 | 59 | 62 | 20 |
| Martin ACH | 66 | 60 | 75 | 10 |
| Moncrief ACH | 64 | 50 | 71 | 7 |
| Reynolds ACH | 50 | 56 | 82 | 31 |
| Winn ACH | 57 | 51 | 72 | 15 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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