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All Users , South Army Claims Processing Claims Handled in a Reasonable Time |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 79 | 81 | 83 | 4 |
| CONUS MHS | 78 | 80 | 82 | 4 |
| ARMY | 77 | 79 | 81 | 4 |
| SOUTH | 80 | 82 | 83 | 3 |
| South Army | 79 | 84 | 81 | 2 |
| Bayne-Jones ACH | 84 | 84 | 87 | 3 |
| Brooke AMC | 67 | 79 | 86 | 20 |
| Darnall ACH | 82 | 91 | 86 | 4 |
| Eisenhower AMC | 76 | 79 | 81 | 5 |
| Fox AHC | 78 | 80 | 85 | 7 |
| Lyster ACH | 70 | 78 | 81 | 11 |
| Martin ACH | 82 | 82 | 83 | 1 |
| Moncrief ACH | 85 | 86 | 79 | -5 |
| Reynolds ACH | 84 | 97 | 87 | 3 |
| Winn ACH | 77 | 74 | 73 | -3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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