 |
 |
||
|
All Users , South Navy Customer Service 2004 |
|||
| Problem Finding/Understanding Written Material | Problem Getting Help from Customer Service | Problem with Paperwork | |
| Benchmark | 55 | 61 | 71 |
| CONUS MHS | 48 | 49 | 70 |
| NAVY | 52 | 49 | 70 |
| SOUTH | 50 | 51 | 72 |
| South Navy | 51 | 51 | 70 |
| NH Beaufort | 45 | 44 | 74 |
| NH Charleston | 41 | 55 | 68 |
| NH Corpus Christi | 53 | 57 | 70 |
| NH Jacksonville | 60 | 52 | 71 |
| NH Pensacola | 48 | 49 | 67 |
| Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | |||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | |||