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All Users , South Navy Customer Service Problem Getting Help from Customer Service |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 58 | 59 | 61 | 4 |
| CONUS MHS | 49 | 53 | 49 | 0 |
| NAVY | 49 | 55 | 49 | 0 |
| SOUTH | 52 | 55 | 51 | -1 |
| South Navy | 52 | 52 | 51 | -1 |
| NH Beaufort | 58 | 60 | 44 | -15 |
| NH Charleston | 51 | 48 | 55 | 4 |
| NH Corpus Christi | 54 | 70 | 57 | 4 |
| NH Jacksonville | 52 | 48 | 52 | 0 |
| NH Pensacola | 55 | 55 | 49 | -7 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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