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All Users , South Air Force
How Well Doctors Communicate

Listens Carefully
  2002 2003 2004 TREND
Benchmark 89 89 89 1
CONUS MHS 85 85 85 0
AIR FORCE 85 86 85 -1
SOUTH 85 85 86 0
South Air Force 85 85 84 0
12th Med Grp-Randolph 83 87 89 6
16th Med Grp-Hurlburt Field 86 85 82 -4
17th Med Grp-Goodfellow 77 85 74 -4
20th Med Grp-Shaw 83 90 86 3
2nd Med Grp-Barksdale 85 82 82 -3
314th Med Grp-Little Rock 85 87 87 2
325th Med Grp-Tyndall 84 90 83 -2
42nd Med Grp-Maxwell 89 87 83 -6
45th Med Grp-Patrick 86 85 84 -2
59th Med Wing-Lackland 84 88 83 -1
6th Med Grp-MacDill 82 83 87 5
72nd Med Grp-Tinker 84 85 84 -1
78th Med Grp-Robins 89 85 86 -2
7th Med Grp-Dyess 92 90 88 -4
81st Med Grp-Keesler 84 86 84 0
82nd Med Grp-Sheppard 89 81 79 -10
96th Med Grp-Eglin 83 82 85 2
Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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