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All Users , South Air Force Customer Service |
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| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 57 | 58 | 62 | 5 |
| CONUS MHS | 51 | 52 | 56 | 5 |
| AIR FORCE | 53 | 56 | 59 | 5 |
| SOUTH | 53 | 55 | 58 | 5 |
| South Air Force | 55 | 56 | 60 | 4 |
| 12th Med Grp-Randolph | 55 | 59 | 62 | 7 |
| 16th Med Grp-Hurlburt Field | 48 | 51 | 55 | 7 |
| 17th Med Grp-Goodfellow | 58 | 64 | 60 | 3 |
| 20th Med Grp-Shaw | 52 | 51 | 62 | 10 |
| 2nd Med Grp-Barksdale | 60 | 54 | 59 | -1 |
| 314th Med Grp-Little Rock | 54 | 65 | 65 | 11 |
| 325th Med Grp-Tyndall | 58 | 65 | 65 | 8 |
| 42nd Med Grp-Maxwell | 54 | 56 | 64 | 9 |
| 45th Med Grp-Patrick | 60 | 57 | 59 | 0 |
| 59th Med Wing-Lackland | 59 | 61 | 58 | 0 |
| 6th Med Grp-MacDill | 51 | 51 | 55 | 4 |
| 72nd Med Grp-Tinker | 57 | 57 | 63 | 6 |
| 78th Med Grp-Robins | 50 | 51 | 61 | 11 |
| 7th Med Grp-Dyess | 62 | 62 | 63 | 1 |
| 81st Med Grp-Keesler | 59 | 54 | 58 | -1 |
| 82nd Med Grp-Sheppard | 58 | 54 | 60 | 1 |
| 96th Med Grp-Eglin | 51 | 55 | 58 | 6 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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