All Users , 2004 Composite Scores, West Army


All Users , West Army 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	67	67	87	86	56	82	53	60	68	69	86	76
ARMY	65	63	83	84	57	81	52	56	70	67	83	75
WEST	68	67	87	86	58	83	54	60	68	69	85	77
West Army	65	62	84	84	57	83	53	55	70	66	83	75
Bassett ACH	66	68	82	86	57	72	49	58	75	62	85	74
Evans ACH	68	70	85	87	61	88	56	61	69	74	82	84
Irwin ACH	62	56	83	77	53	79	49	49	61	65	79	69
L. Wood ACH	70	69	85	83	55	82	58	57	70	71	81	73
Madigan AMC	65	58	83	84	58	85	54	56	73	67	84	73
Munson AHC	65	76	90	87	54	82	56	63	69	73	92	87
R W Bliss AHC	62	63	84	83	57	89	53	51	72	68	87	72
Tripler AMC	65	62	83	84	53	84	53	55	63	64	82	74
Weed ACH	64	63	86	85	59	83	52	58	67	62	78	72
William Beaumont AMC	60	54	80	82	53	82	49	49	70	54	81	80
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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