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All Users , West Army Courteous and Helpful Office Staff Helpful |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 87 | 88 | 88 | 1 |
| CONUS MHS | 84 | 84 | 83 | -1 |
| ARMY | 81 | 80 | 79 | -2 |
| WEST | 84 | 86 | 83 | -1 |
| West Army | 82 | 82 | 79 | -3 |
| Bassett ACH | 76 | 92 | 80 | 4 |
| Evans ACH | 76 | 79 | 82 | 6 |
| Irwin ACH | 85 | 76 | 78 | -7 |
| L. Wood ACH | 85 | 85 | 79 | -5 |
| Madigan AMC | 82 | 83 | 77 | -5 |
| Munson AHC | 89 | 82 | 87 | -2 |
| R W Bliss AHC | 80 | 78 | 80 | 0 |
| Tripler AMC | 87 | 83 | 79 | -8 |
| Weed ACH | 83 | 82 | 80 | -3 |
| William Beaumont AMC | 77 | 84 | 77 | 1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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