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All Users , West Army
How Well Doctors Communicate
2004
  Listens Carefully Explains so You can Understand Shows Respect Spends Time with You
Benchmark 89 93 91 83
CONUS MHS 85 91 88 80
ARMY 83 89 85 78
WEST 85 91 88 80
West Army 83 89 84 78
Bassett ACH 84 88 89 82
Evans ACH 87 93 86 82
Irwin ACH 75 83 81 70
L. Wood ACH 82 89 85 78
Madigan AMC 83 90 84 80
Munson AHC 87 89 88 85
R W Bliss AHC 81 91 82 78
Tripler AMC 84 88 84 78
Weed ACH 84 89 87 78
William Beaumont AMC 81 90 85 71
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
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