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All Users , West Army How Well Doctors Communicate Listens Carefully |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 89 | 89 | 89 | 1 |
| CONUS MHS | 85 | 85 | 85 | 0 |
| ARMY | 84 | 83 | 83 | 0 |
| WEST | 86 | 86 | 85 | -1 |
| West Army | 84 | 83 | 83 | -1 |
| Bassett ACH | 80 | 86 | 84 | 4 |
| Evans ACH | 81 | 81 | 87 | 6 |
| Irwin ACH | 79 | 79 | 75 | -5 |
| L. Wood ACH | 90 | 83 | 82 | -8 |
| Madigan AMC | 85 | 84 | 83 | -2 |
| Munson AHC | 92 | 89 | 87 | -5 |
| R W Bliss AHC | 82 | 83 | 81 | 0 |
| Tripler AMC | 85 | 83 | 84 | -1 |
| Weed ACH | 83 | 84 | 84 | 1 |
| William Beaumont AMC | 81 | 88 | 81 | 0 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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