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All Users , West Navy Customer Service |
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| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 57 | 58 | 62 | 5 |
| CONUS MHS | 51 | 52 | 56 | 5 |
| NAVY | 52 | 55 | 57 | 5 |
| WEST | 55 | 55 | 58 | 3 |
| West Navy | 60 | 62 | 60 | -1 |
| NH Bremerton | 54 | 60 | 48 | -6 |
| NH Camp Pendleton | 61 | 62 | 67 | 5 |
| NH LeMoore | 61 | 58 | 63 | 2 |
| NH Oak Harbor | 56 | 65 | 53 | -3 |
| NH Twentynine Palms | 63 | 54 | 55 | -8 |
| NMC San Diego | 59 | 63 | 61 | 2 |
| NMCL Pearl Harbor | 66 | 69 | 57 | -9 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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