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All Users , West Navy Customer Service Problem with Paperwork |
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| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 56 | 59 | 71 | 15 |
| CONUS MHS | 54 | 54 | 70 | 16 |
| NAVY | 56 | 57 | 70 | 14 |
| WEST | 59 | 57 | 71 | 12 |
| West Navy | 67 | 61 | 73 | 6 |
| NH Bremerton | 56 | 67 | 70 | 14 |
| NH Camp Pendleton | 64 | 59 | 76 | 13 |
| NH LeMoore | 75 | 54 | 72 | -3 |
| NH Oak Harbor | 59 | 65 | 67 | 7 |
| NH Twentynine Palms | 66 | 54 | 65 | -1 |
| NMC San Diego | 68 | 63 | 73 | 5 |
| NMCL Pearl Harbor | 67 | 75 | 67 | 1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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