All Users , 2004 Composite Scores, West Air Force


All Users , West Air Force 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	67	67	87	86	56	82	53	60	68	69	86	76
AIR FORCE	69	66	88	86	59	84	56	59	64	69	87	80
WEST	68	67	87	86	58	83	54	60	68	69	85	77
West Air Force	69	67	88	86	59	85	58	60	64	70	87	81
10th Med Grp-USAF Academy	68	68	85	84	54	88	50	54	60	78	85	86
15th Med Grp-Hickam	70	67	88	86	60	84	60	59	58	64	90	80
21st Med Grp-Peterson	70	66	84	87	62	84	55	56	66	69	89	79
22nd Med Grp-McConnell	73	72	86	88	68	87	65	64	68	77	89	79
28th Med Grp-Ellsworth	66	59	87	85	50	68	46	58	65	67	83	68
30th Med Grp-Vandenberg	58	58	83	82	59	84	51	40	34	58	84	80
341st Med Grp-Malmstrom	75	78	92	88	*******	94	58	62	57	72	83	77
355th Med Grp-Davis Monthan	74	70	89	90	60	91	61	65	70	75	86	75
366th Med Grp-Mountain Home	67	65	87	88	69	84	54	62	74	63	84	78
377th Med Grp-Kirtland	65	68	87	88	59	84	60	61	66	67	87	83
3rd Med Grp-Elmendorf	69	70	91	86	57	75	52	68	66	76	86	88
509th Med Grp-Whiteman	72	72	86	86	71	93	64	62	69	76	91	80
55th Med Grp-Offutt	73	75	90	87	51	85	59	65	71	71	87	82
56th Med Grp-Luke	68	67	89	85	65	87	59	64	70	67	86	79
5th Med Grp-Minot	73	75	87	88	*******	94	58	59	72	64	83	74
60th Med Grp-Travis	68	65	87	86	51	85	61	59	60	70	89	82
61st Med Squad-Los Angeles	58	59	90	88	60	86	47	57	73	58	89	76
71st Med Grp-Vance	76	79	92	90	62	93	57	69	79	73	89	79
75th Med Grp-Hill	72	72	92	87	59	84	59	65	69	73	88	86
90th Med Grp-F.E. Warren	70	71	91	90	65	83	61	62	63	67	86	78
92nd Med Grp-Fairchild	66	68	90	88	57	87	59	62	64	75	88	80
95th Med Grp-Edwards	63	62	88	86	70	90	61	64	71	71	90	87
99th Med Grp-O'Callaghan Hosp	71	66	87	86	62	86	61	62	66	73	87	84
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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