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All Users , West Air Force Courteous and Helpful Office Staff Helpful |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 87 | 88 | 88 | 1 |
| CONUS MHS | 84 | 84 | 83 | -1 |
| AIR FORCE | 85 | 85 | 84 | -1 |
| WEST | 84 | 86 | 83 | -1 |
| West Air Force | 85 | 86 | 84 | -1 |
| 10th Med Grp-USAF Academy | 84 | 82 | 79 | -5 |
| 15th Med Grp-Hickam | 90 | 86 | 85 | -5 |
| 21st Med Grp-Peterson | *** | *** | 81 | *** |
| 22nd Med Grp-McConnell | 90 | 92 | 84 | -6 |
| 28th Med Grp-Ellsworth | 85 | 91 | 82 | -3 |
| 30th Med Grp-Vandenberg | 79 | 90 | 75 | -5 |
| 341st Med Grp-Malmstrom | 84 | 82 | 90 | 6 |
| 355th Med Grp-Davis Monthan | 87 | 87 | 86 | -1 |
| 366th Med Grp-Mountain Home | 86 | 87 | 83 | -3 |
| 377th Med Grp-Kirtland | 87 | 83 | 85 | -2 |
| 3rd Med Grp-Elmendorf | 83 | 86 | 86 | 4 |
| 509th Med Grp-Whiteman | 91 | 91 | 83 | -8 |
| 55th Med Grp-Offutt | 87 | 88 | 86 | -2 |
| 56th Med Grp-Luke | 80 | 88 | 85 | 4 |
| 5th Med Grp-Minot | 88 | 87 | 85 | -3 |
| 60th Med Grp-Travis | 86 | 87 | 83 | -3 |
| 61st Med Squad-Los Angeles | 81 | 85 | 85 | 5 |
| 71st Med Grp-Vance | 87 | 90 | 88 | 1 |
| 75th Med Grp-Hill | 88 | 87 | 89 | 1 |
| 90th Med Grp-F.E. Warren | 83 | 89 | 88 | 4 |
| 92nd Med Grp-Fairchild | 88 | 89 | 86 | -2 |
| 95th Med Grp-Edwards | 91 | 87 | 83 | -8 |
| 99th Med Grp-O'Callaghan Hosp | 85 | 87 | 84 | -2 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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