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All Users , West Air Force Claims Processing Claims Handled Correctly |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 83 | 85 | 86 | 3 |
| CONUS MHS | 81 | 83 | 83 | 2 |
| AIR FORCE | 82 | 83 | 85 | 3 |
| WEST | 82 | 85 | 85 | 3 |
| West Air Force | 83 | 85 | 86 | 3 |
| 10th Med Grp-USAF Academy | 83 | 83 | 90 | 6 |
| 15th Med Grp-Hickam | 84 | 84 | 88 | 4 |
| 21st Med Grp-Peterson | *** | *** | 88 | *** |
| 22nd Med Grp-McConnell | 90 | 85 | 86 | -4 |
| 28th Med Grp-Ellsworth | 89 | 78 | 68 | -21 |
| 30th Med Grp-Vandenberg | 86 | 91 | 84 | -2 |
| 341st Med Grp-Malmstrom | 79 | 96 | 93 | 15 |
| 355th Med Grp-Davis Monthan | 88 | 83 | 92 | 3 |
| 366th Med Grp-Mountain Home | 82 | 82 | 84 | 2 |
| 377th Med Grp-Kirtland | 79 | 80 | 84 | 5 |
| 3rd Med Grp-Elmendorf | 75 | 77 | 77 | 2 |
| 509th Med Grp-Whiteman | 83 | 93 | 94 | 11 |
| 55th Med Grp-Offutt | 81 | 87 | 86 | 5 |
| 56th Med Grp-Luke | 79 | 85 | 90 | 11 |
| 5th Med Grp-Minot | 91 | 92 | 99 | 8 |
| 60th Med Grp-Travis | 85 | 83 | 84 | -1 |
| 61st Med Squad-Los Angeles | 75 | 89 | 87 | 12 |
| 71st Med Grp-Vance | 71 | 78 | 95 | 24 |
| 75th Med Grp-Hill | 89 | 84 | 85 | -4 |
| 90th Med Grp-F.E. Warren | 83 | 93 | 83 | 0 |
| 92nd Med Grp-Fairchild | 83 | 90 | 90 | 7 |
| 95th Med Grp-Edwards | 89 | 92 | 90 | 1 |
| 99th Med Grp-O'Callaghan Hosp | 82 | 87 | 88 | 6 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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