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All Users , West Other Courteous and Helpful Office Staff 2004 |
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| Courteous and Respectful | Helpful | |
| Benchmark | 93 | 88 |
| CONUS MHS | 90 | 83 |
| OTHER | 92 | 86 |
| WEST | 91 | 83 |
| West Other | 93 | 86 |
| Out of Catchment West Region | 92 | 86 |
| Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||
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