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All Users , Overseas Army Courteous and Helpful Office Staff Courteous and Respectful |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 93 | 93 | 93 | 0 |
| CONUS MHS | 91 | 91 | 90 | -1 |
| ARMY | 88 | 87 | 88 | 0 |
| OVERSEAS | 92 | 91 | 91 | -1 |
| Overseas Army | 90 | 88 | 90 | 1 |
| 121st Gen Hosp-Seoul | 88 | 86 | 88 | 0 |
| Heidelberg Meddac | 92 | 88 | 93 | 2 |
| Landstuhl Regional Medcen | 89 | 91 | 90 | 1 |
| Wuerzburg Meddac | 89 | 87 | 90 | 1 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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