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All Users , Overseas Army Claims Processing Claims Handled in a Reasonable Time |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 79 | 81 | 83 | 4 |
| CONUS MHS | 78 | 80 | 82 | 4 |
| ARMY | 77 | 79 | 81 | 4 |
| OVERSEAS | 67 | 79 | 78 | 11 |
| Overseas Army | 81 | 83 | 79 | -2 |
| 121st Gen Hosp-Seoul | 63 | 64 | 78 | 15 |
| Heidelberg Meddac | 82 | 86 | 76 | -6 |
| Landstuhl Regional Medcen | 77 | 87 | 84 | 8 |
| Wuerzburg Meddac | 98 | 86 | 83 | -15 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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