Return to Main Page        Help
All Users , Overseas Air Force
2004 Composite Scores
  Ease of Access Communication and Customer Service Ratings Prevention Smoking
  Getting Needed Care Getting Care Quickly Courteous and Helpful Office Staff How Well Doctors Communicate Customer Service Claims Processing Health Plan Health Care Personal Doctor Specialty Care Preventive Care Smoking Cessation
Benchmark 74 75 91 89 62 85 58 71 73 73 87 80
CONUS MHS 67 67 87 86 56 82 53 60 68 69 86 76
AIR FORCE 69 66 88 86 59 84 56 59 64 69 87 80
OVERSEAS 68 68 87 87 59 81 54 58 66 65 84 75
Overseas Air Force 72 70 89 87 62 82 56 60 60 66 87 81
18th Med Grp-Kadena AB 70 65 87 85 63 *** 56 55 56 67 88 76
35th Med Grp-Misawa 68 67 87 89 *** *** 60 51 52 71 82 79
374th Med Grp-Yokota AB 73 73 91 87 *** *** 60 64 55 76 87 84
48th Med Grp-Lakenheath 74 71 90 85 58 89 52 56 60 61 87 83
51st Med Grp-Osan AB 62 57 90 86 57 *** 48 50 55 55 87 76
52nd Med Grp-Spangdahlem 73 73 88 87 63 85 58 66 71 62 89 83
86th Med Grp-Ramstein 72 69 89 85 60 81 58 62 58 66 84 82
Source: 2004 Health Care Survey of DOD Beneficiaries
Indicates score significantly exceeds benchmark
 
Indicates score significantly falls short of benchmark
NA Indicates not applicable
*** Indicates suppressed due to small sample size
Download Page
Return to Main Page   Help
Click below to view this table by other groups
Prime Enrollees   Enrollees with Military PCM   Active Duty   All Users