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All Users , Overseas Air Force Customer Service Problem Getting Help from Customer Service |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 58 | 59 | 61 | 4 |
| CONUS MHS | 49 | 53 | 49 | 0 |
| AIR FORCE | 54 | 56 | 51 | -3 |
| OVERSEAS | 54 | 58 | 53 | -1 |
| Overseas Air Force | 59 | 62 | 55 | -4 |
| 18th Med Grp-Kadena AB | 61 | *** | 54 | -7 |
| 35th Med Grp-Misawa | *** | *** | *** | *** |
| 374th Med Grp-Yokota AB | *** | *** | *** | *** |
| 48th Med Grp-Lakenheath | 60 | 64 | 59 | -1 |
| 51st Med Grp-Osan AB | 53 | 45 | 47 | -6 |
| 52nd Med Grp-Spangdahlem | 63 | 54 | 54 | -10 |
| 86th Med Grp-Ramstein | 58 | 58 | 48 | -10 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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