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All Users , Overseas Air Force Claims Processing Claims Handled in a Reasonable Time |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 79 | 81 | 83 | 4 |
| CONUS MHS | 78 | 80 | 82 | 4 |
| AIR FORCE | 79 | 80 | 83 | 4 |
| OVERSEAS | 67 | 79 | 78 | 11 |
| Overseas Air Force | 72 | 74 | 79 | 7 |
| 18th Med Grp-Kadena AB | *** | *** | *** | *** |
| 35th Med Grp-Misawa | *** | *** | *** | *** |
| 374th Med Grp-Yokota AB | *** | *** | *** | *** |
| 48th Med Grp-Lakenheath | 74 | 69 | 87 | 13 |
| 51st Med Grp-Osan AB | 60 | *** | *** | *** |
| 52nd Med Grp-Spangdahlem | 75 | 78 | 84 | 8 |
| 86th Med Grp-Ramstein | 76 | 71 | 78 | 2 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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