All Users , 2004 Composite Scores, Overseas Other


All Users , Overseas Other 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	67	67	87	86	56	82	53	60	68	69	86	76
OTHER	68	74	89	88	54	82	53	65	70	70	87	76
OVERSEAS	68	68	87	87	59	81	54	58	66	65	84	75
Overseas Other	66	68	90	88	54	79	47	63	73	65	86	67
Out of Catchment OCONUS Region	67	68	89	88	56	78	49	63	75	65	85	66
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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