All Users , 2004 Composite Scores, North Army


All Users , North Army 2004 Composite Scores
	Ease of Access		Communication and Customer Service				Ratings				Prevention	Smoking
	Getting Needed Care	Getting Care Quickly	Courteous and Helpful Office Staff	How Well Doctors Communicate	Customer Service	Claims Processing	Health Plan	Health Care	Personal Doctor	Specialty Care	Preventive Care	Smoking Cessation
Benchmark	74	75	91	89	62	85	58	71	73	73	87	80
CONUS MHS	67	67	87	86	56	82	53	60	68	69	86	76
ARMY	65	63	83	84	57	81	52	56	70	67	83	75
NORTH	66	67	86	86	52	79	49	60	70	68	85	74
North Army	64	62	82	83	52	79	48	54	70	68	84	77
Blanchfield ACH	64	63	81	83	49	82	52	58	71	72	82	71
Dewitt ACH	62	62	84	84	52	72	47	55	73	66	89	83
Guthrie AHC	65	64	84	86	58	73	47	50	70	74	82	72
Ireland ACH	73	72	89	87	49	83	47	66	72	76	85	74
Keller ACH	69	70	93	91	44	74	47	62	70	82	83	75
Kimbrough Amb Car Cen-Ft Meade	60	60	82	81	50	77	45	50	66	61	85	78
McDonald ACH	66	57	82	86	50	79	46	53	69	73	81	82
Walter Reed AMC	63	63	85	87	50	78	52	59	75	69	90	85
Womack AMC	60	61	78	77	54	82	53	50	69	64	80	78
Source: 2004 Health Care Survey of DOD Beneficiaries Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size Download Page
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