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All Users , North Army Customer Service |
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| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 57 | 58 | 62 | 5 |
| CONUS MHS | 51 | 52 | 56 | 5 |
| ARMY | 52 | 53 | 57 | 4 |
| NORTH | 45 | 47 | 52 | 7 |
| North Army | 48 | 47 | 52 | 5 |
| Blanchfield ACH | 49 | 46 | 49 | 0 |
| Dewitt ACH | 45 | 43 | 52 | 7 |
| Guthrie AHC | 51 | 58 | 58 | 7 |
| Ireland ACH | 52 | 45 | 49 | -2 |
| Keller ACH | 38 | 46 | 44 | 6 |
| Kimbrough Amb Car Cen-Ft Meade | 46 | 54 | 50 | 5 |
| McDonald ACH | 52 | 46 | 50 | -1 |
| Walter Reed AMC | 37 | 49 | 50 | 13 |
| Womack AMC | 49 | 47 | 54 | 5 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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