 |
 |
|||
|
All Users , North Army Customer Service Problem with Paperwork |
||||
| 2002 | 2003 | 2004 | TREND* | |
| Benchmark | 56 | 59 | 71 | 15 |
| CONUS MHS | 54 | 54 | 70 | 16 |
| ARMY | 56 | 56 | 72 | 16 |
| NORTH | 48 | 51 | 68 | 20 |
| North Army | 51 | 52 | 70 | 19 |
| Blanchfield ACH | 52 | 52 | 65 | 12 |
| Dewitt ACH | 48 | 44 | 72 | 24 |
| Guthrie AHC | 58 | 64 | 74 | 16 |
| Ireland ACH | 51 | 58 | 69 | 18 |
| Keller ACH | 45 | 47 | 59 | 14 |
| Kimbrough Amb Car Cen-Ft Meade | 47 | 55 | 71 | 23 |
| McDonald ACH | 54 | 49 | 62 | 8 |
| Walter Reed AMC | 43 | 54 | 63 | 20 |
| Womack AMC | 54 | 52 | 74 | 20 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
|
Click below to view this table by other groups Prime Enrollees Enrollees with Military PCM Active Duty All Users | ||||