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All Users , North Air Force Courteous and Helpful Office Staff Courteous and Respectful |
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| 2002 | 2003 | 2004 | TREND | |
| Benchmark | 93 | 93 | 93 | 0 |
| CONUS MHS | 91 | 91 | 90 | -1 |
| AIR FORCE | 92 | 92 | 91 | -1 |
| NORTH | 91 | 90 | 90 | -1 |
| North Air Force | 92 | 91 | 89 | -2 |
| 1st Med Grp-Langley | 91 | 90 | 93 | 2 |
| 305th Med Grp-McGuire | 91 | 92 | 93 | 2 |
| 375th Med Grp-Scott | 91 | 89 | 90 | -1 |
| 436th Med Grp-Dover | 94 | 94 | 92 | -2 |
| 4th Med Grp-Seymour Johnson | 91 | 87 | 84 | -7 |
| 66th Med Grp-Hanscom | 91 | 94 | 94 | 3 |
| 74th Med Grp-Wright-Patterson | 93 | 92 | 90 | -3 |
| 89th Med Grp-Andrews | 91 | 94 | 88 | -3 |
| Source: Health Care Surveys of DoD Beneficiaries conducted in 2003 and 2004
Indicates score significantly exceeds benchmark Indicates score significantly falls short of benchmark NA Indicates not applicable *** Indicates suppressed due to small sample size  Download Page | ||||
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